The rooms are available from 3:00 p.m. on the day of arrival.
Please note our reception times.
Monday - Thursday from 6:30 a.m. to 10:00 p.m
Friday from 6:30 a.m. to 6:00 p.m
Saturday, Sunday from 7:30 a.m. to 11:00 a.m
If you arrive outside of these times, we will store your key in a safe.
You will receive your room key using an access code that you can request by telephone.
Conditions and cancellation policy:
A free cancellation of the reservation is possible outside of trade fair times until 6:00 p.m. on the day of arrival.In the event of no-show or cancellation after 6:00 p.m., we charge 80% of the room price for the entire booked period.Your reservation is not guaranteed for late arrival and will be held until
6:00 p.m. on the day of arrival.We then reserve the right to put them back into the public domain for sale.In order to guarantee a late arrival, we ask you to provide us with your credit card details by email or telephone.
Cancellation deadlines and conditions for reservations during trade fairs:
Free cancellation is possible up to 28 days before arrival.(Group reservations are excluded from this. Individually agreed regulations apply to group reservations.) We will then charge 80% of the price of all reserved rooms or nights, i.e. in the event of no-show, early departure or cancellation outside the free cancellation period.Your reservation is not guaranteed for late arrival and will be held until 6:00 p.m. on the day of arrival.We then reserve the right to put them back into the public domain for sale.In order to guarantee a late arrival, we ask you to provide us with your credit card details by email or telephone.